Our support team doesn't have access to update or modify your account information. Our business hours are M-F, 8 AM to 5 PM PT.įor your security, only you can make changes to your Intuit Account. We'll process your request within one business day. If you lost or forgot your user ID and password, and no longer have access to your phone or email on file, use the account recovery form in this section. I lost access to my phone or email address If you haven’t already, we recommend adding a phone number to your account so you can receive verification codes from us for future sign-in attempts. Once you're back in your account, you can change the email address, phone number, password, or go right to your product. We may ask you for a little more info to make sure it’s really you.

Enter the verification code we sent, or follow the instructions in the message.

If you enter a user ID, choose which method you prefer.

If you enter a phone number or email address, we’ll send you a text or email with a verification code.

Enter the phone number, email address, or user ID for your account.

This is the fastest way to access your account if you lost or forgot your credentials. If you forgot your user ID or password, but still have access to your phone or email on file, you can still access your account.

I reset my password and now I can’t sign in.

I didn’t get a text, email, or phone call with my verification code.

I lost access to my phone or email address.

Read further to learn about other sign in tips and troubleshooting. We’ll show you how to sign in if you lost or forgot your user ID or password, or recover your account if you can’t get a verification code.

If you’re having trouble signing in to your Intuit Account, we’re here to help you get in. Learn what to do if you can't sign in to your QuickBooks, TurboTax, or Mint products.

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